Support
At Sleep Verse, we’re committed to providing you with the best possible experience. Whether you have questions, need assistance, or want to share feedback, we’re here to help.
Frequently Asked Questions
Before reaching out, consider checking our FAQs section below, which covers some of the most common inquiries:
- How do I unlock new soundscapes?
You can unlock additional sounds by watching rewarded videos or purchasing premium sound packs through the Shop tab in the app.
- What if I can’t hear the sounds properly?
Make sure your device volume is turned up and that you haven’t muted the app. Also check your device’s sound settings. If the issue persists, try restarting the app or reinstalling it.
- Can I use the wallpapers outside of the app?
Yes. Download your chosen wallpaper and set it as your device’s background through your device’s display settings.
- How do I manage my subscription or restore purchases?
Go to the Settings tab in the app. There, you’ll find options to manage your subscriptions and restore any previously purchased content.
Contact Us
If your question isn’t answered in the FAQs, or you need additional assistance, feel free to reach out to our support team. We aim to respond to all inquiries as quickly as possible.
Troubleshooting Tips
- Restart the App: Close and reopen the app to see if the issue persists.
- Check for Updates: Ensure you have the latest version of Sleep Verse installed. Updates often include bug fixes and improvements.
- Reinstall the App: If the issue continues, try deleting and reinstalling the app, making sure to restore your purchases afterward.
We appreciate your patience and understanding, and we’re committed to resolving any issues you experience. Thank you for using Sleep Verse!